Privacy Policy

Introduction

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Data protection is of a particularly high priority for the management of Lift Maker Ltd. We are a company registered in England and Wales (reg. number 10709466). The address of our registered office is 26 Kings Hill Avenue, West Malling, Kent, England, ME19 4AH, United Kingdom. We can be contacted in relation to any data related queries email on diana@liftmaker.co.uk or by post on our registered office address, listed above.

 

The use of the web pages of Lift Maker Ltd. on www.liftmaker.co.uk is possible without any indication of personal data; however, if you want to use special enterprise services via our website, such as sending an enquiry through our online forms, or applying for jobs and career opportunities, processing of personal data could become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from you.

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The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to Lift Maker Ltd. By means of this privacy policy, we would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, we would like to inform you of the rights to which you are entitled. 

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As the data controller, Lift Maker Ltd. has implemented numerous technical and organisational changes to ensure the most complete protection of personal data processed through our websites. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, you may choose to transfer personal data to us via alternative means, e.g. by telephone or post.

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Cookies

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The internet pages of Lift Maker Ltd. use cookies as many other websites out there. We do this to ensure we provide you with the best user experience while you browse our pages. It also presents us with an opportunity to improve our web services. By visiting or using our website with your browser set to allow cookies, you are giving us your consent to our use of cookies for the purposes explicitly stated above.

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What are Cookies? 

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Cookies are text files that are stored in a computer system via an Internet browser. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. You may, at any time, prevent the setting of cookies through our website by changing the settings of the browser you are using. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If you deactivate the setting of cookies in your Internet browser, not all functions of our website may be entirely usable.

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What personal data we collect about you

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When you visit our website and contact us via the website form or apply for a job or a career opportunity, we may collect some or all of the following personal information about you:

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• Name

• Business address

• Email address

• Phone number

• Your correspondence with and from Lift Maker Ltd.

• Your preferences about receiving communication from Lift Maker Ltd.

• Information about your use of Lift Maker’s website, and your browsing and online activities

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We may also collect some of this personal information from third parties who have your consent to pass your details to us.

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What we use your personal information for

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Your personal data is collected, processed, stored and used by us for various reasons, but with the intention to provide you with the best customer service and experience as our potential or current student or client.

When you contact us via our website form or apply for a job, we need to process certain information that allows us:

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• To provide a service to you

• To provide customer support

• To process your job or career opportunity application

• To improve your user experience

• To contact you via email and/or telephone in relation to your enquiry.  

 

For legitimate business reasons we will also process your data for customer satisfaction and customer experience improvement purposes, such as by analysing data we hold about you, and combining it with data held by third parties. We do this to create a customer profile based on interest, demographic and other factors and create services and offers that would be of the most value to you. We would also use this data in connection with the prevention and detection of fraud and other crimes.

 

In addition, we may automatically collect anonymous information about your use of our website. This includes the number of pages you visit and their content, what web browser you use, and how you ended up on our website. There is no way you could be identified from this information. However, it helps us to analyse the behaviour of our visitors, potential and current customers and therefore optimise our service and advertising.

 

Who has access to your personal data

 

We will generally not disclose your personal data to any other third parties with the exclusion of subsidiary and/or affiliated companies such as payment service providers. For the purpose of service provision to you, we share data with these categories of third parties:

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• Information technology companies

• Fraud prevention companies

 

Your personal data will not be shared with any other organisations without your explicit permission unless we are legally entitled or required to do so.

 

How long we store your personal data for

 

Your personal data will be stored for the period of 24 months. If you do not contact us again in this period, all information we store of you will be permanently deleted. We will retain other minimal data for tax and anti-fraud purposes.

 

How we protect your personal data

 

We make every effort to minimise the possibility of unauthorised or unlawful processing of your personal data or accidental loss or destruction of, or damage to, your personal data. For this purpose, we have taken a number of technical and organisational measures. We believe the measures implemented by our site reduce the likelihood of security problems to a level appropriate to the type of data involved.

We have security measures in place to protect our database of Users and access to this database is restricted internally.

 

Your rights in regards to the personal data we hold about you

 

In accordance with GDPR we would like to inform you of the right you have in relation to your data collected, processed, stored and used by us. You have the right to:

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• Request access to your data for free

• Request your data to be corrected if not accurate or outdated

• Ask us to stop using your data for certain purposes, for example sending you marketing and promotional emails and text messages

• Request to be forgotten (we would remove your personal data from our records)

• Withdraw at any time when this is the legal basis for processing.

 

If you wish to discuss or exercise any of these rights, please contact us at diana@liftmaker.co.uk. 

 

Marketing and analytical tools we use

 

As mentioned above, we collect and analyse some of your data to create offers of value for you. To help us do that we use the third parties listed below. Please note that each one of them has their own privacy policy and you should familiarise yourself with it.

 

●  Google Analytics

●  Facebook

 

This policy was last updated on 23rd June 2021.